Return Policy

Dee Legend Return Policy

Thank you for shopping with Dee Legend. We value your satisfaction and are committed to providing high-quality products. If you are not fully satisfied with your purchase, please review our return policy below.

1. Eligibility for Returns

Items must be returned within 30 days of the delivery date.
Items must be unused, in their original packaging, with all tags and labels attached.
Personalized, custom, or final sale items are not eligible for return.
Clearance items and gift cards are non-returnable.

2. Initiating a Return

To initiate a return, please contact us at info@deelegendonline.com with your order number and reason for the return.
Once your return is approved, we will provide you with a return authorization number and instructions on how to proceed.

3. Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service and purchasing shipping insurance as we are not responsible for lost or damaged returns.

4. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and issued to the original payment method.
Shipping fees are non-refundable unless the return is due to an error on our part.

5. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [insert email address].

6. Damaged or Defective Items

If you receive a damaged or defective item, please notify us within 7 days of receipt. Provide a photo of the damage and a description of the issue.

7. Non-Returnable Items

Gift cards
Downloadable products
Personalized items
Sale or clearance items

8. Contact Us

For further assistance, please contact our customer support team at:
Email: info@deelegendonline.com
Phone: 470-661-4574

Thank you for choosing Dee Legend. We appreciate your business!